Reporting a Crime


 Reporting a Crime

What if you see something suspicious? What if you think someone is committing a crime? Use your judgement. Is this an emergency? 

If so, dial 111 immediately and tell them where it is happening.

What happens when you  make a 111 call?

When you call 111, a Spark operator will answer your call and ask which emergency service you want - Fire, Ambulance or Police. If it's Police, you'll be transferred to a Communications Centre in Auckland, Wellington or Christchurch. Your call might be answered in another centre if the one closest to you is busy. No matter where the call is answered, your local police will be on their way.
Remember:
  • Keep calm.   
  • Give your name and telephone number.
  • Stay on the phone - don't hang up.  The phone is  your lifeline to the police.   
  • Keep watching.
  • Don't approach anyone that you think may be a criminal - it could be dangerous.
  • Don't touch anything - you could be spoiling evidence.
  • Write it all down straight away! 

What you'll be asked when you call 111

The police communicator will ask you three questions to start with:

  • where are you (where are police needed)?
  • how long ago did it happen?
  • what's happening now?

They'll also confirm your name, address and contact details.

Then you may be asked more questions, such as:

  • where is the person causing concern now?
  • do they have weapons?
  • if that person has left, which way did they go and how did they leave?
  • who are they? What do they look like and how are they dressed?
  • what's the number plate or description of their vehicle?
  • what else is happening?

At the same time as we're asking you for this information, if an emergency response is needed we're getting police on the way.

Children and 111

Make sure that your children know about the proper use of 111 emergency calls.  


The check list below will help you to remember details:


CHECKLIST

SUSPICIOUS VEHICLE

  • registration number
  • car / caravan / truck / van / motorcycle
  • colour
  • make or model
  • direction of travel
  • rusty? damaged?
  • was it marked? any writing on it?

SUSPICIOUS PERSON

  • male / female
  • age
  • race
  • skin colour, complexion
  • height
  • body type: fat / thin / muscles
  • eyes: colour / shape and size / glasses
  • face: thin / round / long
  • mouth: small  / wide
  • lips: thick / thin
  • moustache / beard
  • hair: black / brown / fair / blonde / grey / bald
  • hair: curly / straight / long / short
  • clothes
  • shoes
  • jewellery
  • scars
  • tattoos
  • special behaviour - limps, twitches etc.

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